Executive Team

Executive Team

John Macdonald

President + CEO

Mr. Macdonald is President and Chief Executive Officer of Enercare. From 2002 to 2006 Mr. Macdonald served as President and Chief Executive Officer of Hydro One Telecom Inc. Mr. Macdonald has previously held senior marketing positions at AT&T Canada Inc. and Nortel Networks Corporation and was a member of the board of advisors of Atria Networks LP until 2010. 

Mr. Macdonald is a registered professional engineer and holds a Bachelor of Applied Science in Electrical Engineering from the University of Toronto.

Executive Team

Scott J. Boxer

President + Chief Executive Officer, Service Experts LLC

Scott J. Boxer has been the President and Chief Executive Officer at Service Experts LLC since April 2013. Scott is based in Dallas, Texas and oversees a team of more than 2500 employees, across 90 service centres, operating in 68 markets in North America. Under the ownership of Lennox International Inc., Scott led Service Experts as its President and Chief Operating Officer from 2003-2010.

Prior to leading Service Experts, Scott served as President of Lennox Industries Inc., a 6000 employee subsidiary of Lennox International Inc. (Lennox), where he oversaw manufacturing, sales, and distribution. Before joining Lennox he spent 26 years with York International, an HVACR manufacturer, in increasingly senior roles progressing to President, Unitary Products Group Worldwide, where he was responsible for directing the international growth strategy for the organization. During his time with both Lennox and York, Scott had the privilege to live abroad for 11 years while fulfilling his responsibilities.

As a past Chairman and member of the Executive Committee, Scott serves as a Member of Advisory Council at North American Technician Excellence (NATE). In addition, Scott was a member of the Air Conditioning Heating & Refrigeration Institute (AHRI) where he has served as Education and Training Committee chairperson and Executive Committee Member. Scott has been awarded a “Lifetime Achievement Award” from AHRI Institute in 2010.

Scott holds a Bachelor of Science in Industrial Engineering from the University of Rhode Island, which in 2005 inducted him into its “College of Engineering Hall of Fame”.

Executive Team

Evelyn Sutherland

Chief Financial Officer

Ms. Sutherland was appointed Chief Financial Officer of Enercare in August 2011. Ms. Sutherland has fifteen years of experience in finance and marketing roles.

Prior to joining Enercare, Ms. Sutherland was Chief Financial Officer of Scott’s Real Estate Investment Trust, where she had overall responsibility for financial reporting and corporate governance. She is also the former Chief Financial Officer of the United Purchasing Group of Canada, where she played a significant role in building its finance team, assisting with the creation of their strategic plan and working with management groups to improve reporting and overall processes.

Ms. Sutherland is a Chartered Professional Accountant, Chartered Accountant. She became a Chartered Accountant in 2000 and is a member of Chartered Professional Accountants of Ontario.

Ms. Sutherland holds a Bachelor of Commerce, Honours - Accounting, from the University of Windsor and a Bachelor of Arts from the University of Western Ontario.


Executive Team

John Toffoletto

Senior Vice President, Chief Legal Officer & Corporate Secretary

Mr. Toffoletto was appointed Senior Vice President, General Counsel and Corporate Secretary of Enercare in January 2009 and Senior Vice President, Chief Legal Officer and Corporate Secretary in March 2015. Before joining Enercare, Mr. Toffoletto practiced law at Torys LLP from 2001, where he played a significant role in The Consumer’s Waterheater Income Fund’s formation in 2002 and its subsequent legal affairs, including financings, acquisitions and commercial arrangements.

Mr. Toffoletto has a Bachelor of Arts Honours Degree (with High Distinction) from the University of Toronto and a Bachelor of Laws Degree (with Honours) from the Faculty of Law, University of Toronto.


Executive Team

Colleen Bailey Moffitt

Chief Human Resources Officer

Colleen Bailey Moffitt was appointed Chief Human Resources Officer of Enercare in April 2015.

Prior to joining Enercare, Colleen has gained over 20 years' experience in Human Resources, across various industries including; consulting, energy services, retail, and financial services. She has held executive Human Resources roles with TD Bank, PwC and Direct Energy.

Colleen has a Bachelor of Arts, Hons. from the University of Waterloo.


Executive Team

Larry Ryan

Executive Advisor

Mr. Ryan served as Executive Advisor to Enercare from 2006 to 2015, was appointed Interim Senior Vice President and General Manager, Home Services of Enercare in January 2015. Mr. Ryan resumed his duties as Executive Advisor in February 2016. As President of the Fund’s administrative agent until November 27, 2006, he was responsible for all operational and technical issues as they relate to the portfolio of rental assets and was the primary liaison between the Fund and Direct Energy, as servicer. In 2003, Mr. Ryan assumed the role of Senior Vice-President, Home Services (Canada) of Direct Energy, responsible for the strategic development of home services and the execution of new business development as it related to home services at Direct Energy. Prior to his role as Executive Advisor, Mr. Ryan held the position of Senior Vice-President, Home Services, Ontario Operations.

Mr. Ryan is a graduate of York University and has completed the University of Colorado Executive Education Program for the Energy Industry and “The General Managers Program” at Harvard Business School.


Executive Team

Lorne Solway

Chief Marketing Officer

Mr. Solway was appointed Chief Marketing Officer of Enercare in March 2015.

Mr. Solway has over 25 years’ experience in marketing across a number of different industry verticals, and has held various senior and executive positions with such organizations as, LoyaltyOne (AirMiles Reward Program), McDonald’s Restaurants of Canada, Bell Mobility and the largest licensee of the Hudson’s Bay Company. Mr. Solway has extensive experience in all facets of marketing including brand, promotions, public relations, digital (web, email, mobile, social), ecommerce, loyalty, CRM and customer experience design.

Mr. Solway has a B.A. in Psychology from York University and an M.B.A. specializing in Marketing and Finance from the Schulich School of Business.


Executive Team

Jenine Krause

Chief Operating Officer,  Home Services

Ms. Krause was appointed chief operating officer, Home Services of Enercare in February 2016.

Ms. Krause has over 20 years of diverse experience in operations management, strategic planning, information technology, product development and consulting. Ms. Krause spent 11 years at Bell Canada, including a number of years as Vice President, Field Operations before transitioning to Senior Vice President, ICT delivery in Business Markets, and most recently led the network deployment in Toronto for residential services.

Ms. Krause received her Bachelor of Commerce degree from the University of Victoria and a Master of Business Administration from Joseph L. Rotman School of Management, University of Toronto and previously served as member of the board of Northwest Tel, and is a board member of Young People's Theatre and sits on the advisory board of Impact Consulting Group for the Rotman School of Management, University of Toronto.


Executive Team

Irene Zaguskin

Chief Information Officer

Ms. Zaguskin was appointed chief Information Officer of Enercare in January 2016.

Prior to joining Enercare, Ms. Zaguskin had various positions with such organizations as Loblaw Companies Limited, Canadian Tire Corporation and most recently, Rogers Communications Inc., where Ms. Zaguskin led a team of 100 IT professionals responsible for end-to-end IT operations across retail, supply chain, field sales and sales call centres.

Ms. Zaguskin graduated from York University with a Bachelor of Computer Science and Economics (Honours) and obtained a Masters of Business Administration from Ryerson University.


Executive Team

John Piercy

Senior Vice President and General Manager

John Piercy was appointed Senior Vice President and General Manager,  Enercare Connections Inc. in June 2016, with the accountability for the executive leadership and management of the sub-metering business. 

John has more than 30 years of experience in the communications industry, holding a number of senior roles in marketing, finance, operations and product development with a variety of Canada's cable and telecommunications industry, including Atria Networks, Mountain Cablevision Ltd. and Allstream.

Most recently, John held the role of Senior Vice President, Shaw Business with Shaw Communications Inc., where he was responsible for operations, sales, marketing and product development for Shaw’s business customers.

John has Chaired the Board of two cable industry organizations, and was a past member of the advisory board for N-Dimension Solutions in Markham, Ontario and Dean’s advisory board for Southern Alberta Institute of Technology (SAIT).

John has a Master of Applied Science in Management Science from of Waterloo, as well as a Bachelor of Applied Science in Electrical Engineering from the University of Toronto.


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