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24-7 Customer Service

Water Heater, Furnace and Air Conditioner:

Customer Service and Sales: 1 855-255-5458 (Open 24 hours a day)

Electricity, Water, Thermal and Gas Metered Services:

Service: 1 866-449-4423

Regular hours are 8:00 AM – 6:00 PM, EST Monday to Friday

Emergency service available 24/7

In case of power outage or gas leak, please contact your local utility or call 9-1-1 immediately.

Investor Relations

Enercare Inc.

Investor Relations
4000 Victoria Park Avenue
Toronto, ON M2H 3P4
416-649-1860

Investor Contacts

Investor Relations
Evelyn Sutherland
Chief Financial Officer
416-649-1860
This email address is being protected from spambots. You need JavaScript enabled to view it.

Auditors

PricewaterhouseCoopers LLP
Toronto, Ontario

Transfer Agent and Registrar

Computershare Investor Services Inc.
100 University Avenue
Toronto, Ontario M5J 2Y1
Tel: 1-800-564-6253
Fax: 1-888-453-0330
www.computershare.com

24-7 Customer Service

Water Heater, Furnace and Air Conditioner:

Customer Service and Sales: 1 855-255-5458 (Open 24 hours a day)

Electricity, Water, Thermal and Gas Metered Services:

Service: 1 866-449-4423

Regular hours are 8:00 AM – 6:00 PM, EST Monday to Friday

Emergency service available 24/7

In case of power outage or gas leak, please contact your local utility or call 9-1-1 immediately.

Electricity, Water, Thermal & Gas Billing

Customer Service: 1 866-449-4423

Regular hours of operation 8:00 AM – 6:00 PM, EST – Monday to Friday

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Mail - Bill Payments

Enercare Connections Inc. T46115

Payment Centre

PO Box 46115 Station A

Toronto ON, M5W 4K9

Mail & Fax - Non Bill Payments

Enercare Connections Inc.

Customer Care Centre

PO Box 4638 Station A

Toronto ON, M5W 5C7

Fax: 1 416-649-1969

Business & Commercial Clients

Commercial HVAC and Water Heating

Sales and Customer Service: 1 855-255-5458

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Mailing Address

Enercare Commercial Services

30 High Meadow Place

Toronto ON, M9L 2Z5

Sub-metering Services for Condominiums and Apartments

Sales: 1 416-649-1890

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Media Contact

Media Relations

4000 Victoria Park Ave, 

Toronto ON, M2H 3P4

This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: 905-943-6260